Refund Request 

You can review the refund policy here. You can also complete the refund request form here. If you have any questions please click the link below

Your Style, Reimagined

Refund Policy:


Most products sold by qualify for free exchange or replacement within 30 days from the date your order ships. Please visit our Online Returns Center to process your return. The product must be in its original condition, unused and in its original packaging. If we do not receive your return in its original condition, a service charge of $14.95 will be deducted from your refund. Returns other than for exchange or replacement will be assessed a fee of $19.95 which will be deducted from your refund. We do not refund any freight or shipping charges. This policy applies for domestic orders only. We do not accept returns or exchanges for any products after 30 days from the date your order ships.


Clearance items are not eligible for returns. Please contact our Customer Service Department at (216)543-8227 or email us at to assist you.


You have the option to receive your refund to your original payment method, receive a gift card in the amount of your refund, or you can recieve a store credit. 


If you purchase is a gift your refund will be applied to a gift card or as a store credit.